1. Who I am
These terms apply to all work I, Julian Smits, deliver under the name JSResults. I work as a freelance SEO and GEO specialist from the Philippines, for clients worldwide. My practice is not registered with the Dutch Chamber of Commerce (KvK), because I’m not based in the Netherlands.
- Trading as: JSResults
- Postal address: Seblante Road, Nursery, Masbate City, Philippines
- Email: [email protected]
2. Scope
These terms apply to every quote, project confirmation and engagement between JSResults and the client. Any purchasing terms or other general terms of the client are explicitly not applicable, unless agreed otherwise in writing.
3. Quotes and offers
- A quote is valid for fourteen days, unless stated otherwise.
- Prices are in euro, excluding any local taxes.
- Because I’m established outside the European Union, I do not charge Dutch VAT. The client is responsible for the VAT reverse charge in their own country, where applicable.
4. Engagement and delivery
- The engagement starts as soon as the client confirms the quote in writing or by email.
- I deliver the work on a best-effort basis, not a guaranteed-outcome basis. SEO and GEO depend on external factors outside my control, such as Google algorithm updates or policy changes by AI platforms.
- The client provides timely access and information needed to execute the work.
5. Rates and payment
- Rates and prices are listed in the quote or on the Services page.
- For projects above 1,000 euro I typically request a 50 percent deposit. The remainder is invoiced on delivery.
- Invoices are payable within fourteen days, unless agreed otherwise.
- When payment is overdue, I send a first reminder. After that, you are in default by operation of law. I may charge statutory commercial interest plus extrajudicial collection costs in accordance with the Dutch Wet normering buitengerechtelijke incassokosten (WIK).
- If payment continues to fail, I may suspend the work or terminate the engagement, without affecting my right to payment for work already performed.
6. Timelines
Lead times stated in a quote are estimates. I do my best to meet them, but exceeding them does not entitle the client to damages or termination, except in case of gross negligence.
7. Changes during the project
If the client proposes changes that fall outside the original scope, I discuss upfront what this means for timeline and price. Out-of-scope work is only executed after written approval.
8. Engaging third parties
For specific components I may engage third parties, for example for translation, design, development or specialised data analysis. I remain ultimately responsible for delivery and ensure that engaged third parties commit to the same confidentiality. Third-party costs are part of the quote, unless stated otherwise.
9. Force majeure
Force majeure means any circumstance outside my control that makes performance of the engagement unreasonable. Examples include prolonged power or internet outages, illness, natural disasters, government measures and outages at essential external suppliers such as Google, Cloudflare or the client’s hosting provider. In case of force majeure, I notify the client as soon as possible and we agree a new schedule. If the force majeure lasts more than thirty days, either party may terminate the engagement without damages, with settlement of work already performed.
10. Confidentiality
I treat all information received during the engagement as confidential. Access credentials, client data, strategic plans and internal data are not shared with third parties. I may use anonymised results in a case study, but only after client approval.
11. Intellectual property
- Delivered reports, action plans, schema implementations and written content become the client’s property after full payment.
- Until that moment I retain the copyright.
- My own methodology, templates and internal tooling remain mine. The client receives rights to the deliverable, not to the underlying methods.
12. Liability
- My liability for direct damages is limited to the value of the engagement, with a maximum equal to the amount invoiced in the twelve months preceding the damages.
- I’m not liable for indirect damages, consequential loss, lost profits or loss of rankings, traffic or citations.
- These limitations only fall away in case of intent or gross negligence on my part.
13. Cancellation and termination
- The client may cancel an engagement. Hours and costs already incurred will be invoiced.
- For ongoing arrangements, the notice period is one calendar month, unless agreed otherwise.
- I may terminate an engagement if the collaboration becomes unworkable, for example due to missing access or unpaid invoices.
14. Complaints
Not happy with part of my work? Let me know within fourteen days of delivery, via [email protected]. I will propose a solution, in most cases a revision at no extra cost.
15. Governing law and disputes
- Dutch law applies to all engagements. This does not affect mandatory consumer protection the client may have under the law of their country of habitual residence.
- Disputes are first discussed between us.
- If we can’t resolve it together, we choose independent mediation before going to court.
- For clients in the Netherlands, the competent court is the district court of the client’s place of business.
- For clients outside the Netherlands, we agree on a competent court or arbitration forum by mutual agreement; absent agreement, the court of Amsterdam has jurisdiction.
16. Changes
I may update these terms. The version applicable to an engagement is the version that was online at the time of the project confirmation.